Household Help and Other Services

Household help includes any house cleaning, chore or errand you may need help with, on a regular or as-needed basis. Please register before requesting service.

REGISTRATION & FEES

4 hour minimum. Family is to provide any necessary supplies.

  • One time registration fee $50
  • Annual Enrollment $50/yr
  • Cancellation Fee $15
  • Last Minute/Same Day Fee $15

Pricing may change at any time and can vary between locations.

 

Cancellation fee: Will be billed to your account if you cancel a confirmed provider. The Family Tree allows for families immediate needs and will attempt to meet these needs; however, if a provider is cancelled at the last minute and the agency is unable to reach the provider before he/she arrives for the shift, you will be responsible for payment of a four hour minimum.

 

Last minute fee: We strive to secure providers for you if you need help after business hours or on the same day a request is made. Because these requests require immediate attention, your account will be billed this additional fee.

 

Holiday and special event rates: Providers are to be paid time and one-half of the hourly rate on all nationally recognized holidays as well as Christmas Eve, New Years Eve, Thunder over Louisville (Louisville), Derby Eve, Derby Day, Breeder’s Cup (Louisville) and Mothers Day. Holiday and special event bookings must be cancelled two days prior to the event. If the agency is not given the proper notice and the agency is unable to place the provider in another assignment, you will be responsible for paying the four hour minimum at the holiday rate.

Contact

  13117 Eastpoint Park Blvd. Ste. H Louisville, KY 40223

 

  (502) 895-9998

 

  After Hours: (502) 541.6441

 

  Mon-Fri 9-4

 

 familytreelou@gmail.com

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